餐饮部餐厅厨房班组工作总结

餐饮部餐厅厨房班组工作总结

餐饮部餐厅厨房班组工作总结

尊敬的各位领导、同事：

大家下午！

很荣幸在这里代表餐饮部和园主题餐厅厨房班组与大家分享201*年的收获与喜悦。（下面，我从四个方面向大家汇报）

第一，强化食品安全意识、成本控制意识和市场竞争意识，于试营业第一年扭亏为盈。

和园餐厅自去年11月6日试营业以来，始终严格把控原材料品质和食品卫生，规范操作流程，确保食品安全。在经营中逐步摸索和园餐厅消费群体的特性和规律，不断精心研制符合和园餐厅的消费群体的菜品，根据季节性原料供应特点，先后推出春、夏、秋、冬季节菜和一些特价菜和创新菜，例如：针对市场原料价格上涨的情况，在菜品的销售价格基本保持原价格的前提下，我们精心研发，利用季节菜做出色、香、味、意、型的低价位菜品，如：石锅木耳白菜从3月开始销售以来，月销量屡居榜首。根据顾客消费需求不同我们也研制了一些低价位，高品质的菜品，引用了一些新的加工烹饪技法，特别是今年九月份园区为我提供了学习中国意境菜的机会，使我受益匪浅，并且很快运用到和园菜品制作中，给宾客以全新的视觉、嗅觉、触觉、味觉的四重享受，赢得宾客好评。和园餐厅收入逐月攀升，销售额从日均3千元到现在每天1-2万元，最多突破了3万元。人均消费从20元到提升到现在40元，并扭亏为盈。这背后是厨师们一碟碟、一盘盘、一碗碗的制作加工出来的，是厨师们在火热的灶台边用汗水和勤劳的双手创造出来的。第二，加大培训、规范菜品主辅料配方，不断创新研发新菜，为逐步打造和园餐厅品牌奠定基础。

一年来的经营过程中，我们面临最大的困难是员工队伍不稳定，流动性较大。特别是5至11月份是餐厅最忙也是厨师流动最大的时候，这给厨房工作带来了很大压力和挑战。为稳定菜品质量，为宾客提供优质服务，我们采取了以下几种方式：

1.人员打通使用。我们将和园厨房、咖啡厅厨房、甚至员餐厨房的厨师打通使用，以及充分利用园区给予的加班政策，努力克服人员短缺等种种困难，顺利完成了一次又一次的接待任务。

2.加大培训力度。今年厨房共培训56次，使新入职员工能较快胜任岗位。在这方面，作为厨师长，我责无旁贷，身体力行，本着传帮带的原则，一方面利用饭口在实际工作中言传身带；另一方面利用餐余时间进行培训，将自己的手艺传授给大家，还将新学习来的中国意境菜做法向厨师进行培训，从而培养和稳定了部分有潜力的厨师。3.规范菜品主辅料配方，使得不会因为部分厨师离职而影响餐厅菜品的质量和品味。

4.不断创新。先后推出顺应季节的冷菜18道、中西式热菜72道，丰富了客人的选择，形成了以“石锅木耳白菜”、“塔香三杯鸡”等为代表的低成本、低价位、口味独特、销量攀高的创新菜品，深受客人喜欢。第三，坚持厨房与餐厅密切配合的团队互助精神，创和谐餐厅，共赢佳绩。

一个好的餐饮品牌需要餐厅和厨房的密切配合。一年来，我们餐厅厨房密切配合，融为一体。厨房研发的新菜品，我们首先在餐厅服务员当中进行讲解和培训，让他们了解菜品的特点、口味及营养知识，以便于餐厅经理、领班及服务员向客人推介；如遇客人有反馈意见时，我们及时调整，以达到客人满意，招揽回头客。特别是在大型餐饮接待服务中，我们餐厅、厨房密切配合，通力合作，相互补台，在人员短缺、设施设备条件有限的情况下，多次顺利完成接待任务。还有看似简单但又并非简单的洗碗工作，一道好菜没有干净卫生的器皿是上不了桌的，所以就像木桶效应一样我们缺一不可，在此我们向餐厅所有人员及其他兄弟部门表示感谢，有了你们的工作付出和支持，才有了校内外宾客对和园餐厅品牌的认可和赞扬。

第四，不畏困难，迎难而上，部门上下齐心协力，顺利完成各项大型团队服务和学校重要接待工作。

一年来我们在餐饮部的带领下，顺利完成了零点服务接待，根据学校不断变化的服务需求，陆续增加了自助餐、桌餐、冷餐会等接待任务。先后完成最多600百多人的自助餐、180人的桌餐及百人分餐服务。遇这类服务餐饮部全体总动员，齐心协力圆满完成任务。特别是11月4日北京市情报所举办百人宴会，有按位上菜品，但由于厨房在地下三层，菜品需通过食梯运到二层，给百人分餐带来了很大困难。为了保证上菜适时和温度，我们与餐厅共同商讨，采用食梯和步行梯由厨师、服务员同时上菜的办法，以提高上菜速度。同时，为保证菜品温度对餐盘予以加热，达到了很好的效果。12月26日晚，为做好校新闻传播学院180人桌餐接待服务工作，餐饮部所有员工全部停休，将餐厅的沙发搬移，从咖啡厅调配补充餐椅，在仅150人餐位的餐厅里，我们不仅顺利完成了16桌、180人的宴会接待工作，还开辟出零点餐位，当晚仅零点收入就达到了4000余元。正是各级领导冲在服务第一线的敬业精神，正是有这样的团队互助精神，正是有不畏困难的挑战精神，才使我们的队伍成长和经营收益获得双丰收。

亲爱的同事们，和园餐厅品牌就像一个刚出生的婴儿，还需要我们精心的呵护与抚育，在此之中，打造一支技术过硬、踏实创新的学习型厨师队伍是重中之重。同时，我们也倍感荣幸和自豪，我们自豪能以和园餐厅为小平台，为中关新园的发展贡献力量，我们自豪能以中关新园为大平台，为会议中心、为北京大学服务。在辞旧迎新之际，我代表和园餐厅厨房感谢部门其他兄弟班组的支持与帮助，代表餐饮部感谢园区领导和各部室对中关新园餐饮工作和餐饮品牌发展的指导、支持与帮助。希望我们共同努力，在即将到来的201*年共创佳绩。谢谢大家！

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扩展阅读：餐厅厨房班组工作总结

餐厅厨房班组工作总结

Eachleaderofrespect,colleague:Everybodyafternoon!Behonouredtorepresentmealministryandteamandgroupofkitchenofgardenthemedining-roomandeverybodytosharetheresults201*andjoyancehereverymuch.(below,Iamreportedtoeverybodyfrom4respects)thefirst,consciousnessofaggrandizementfoodsafety,costcontrolsconsciousnessandmarketcompetitionconsciousness,dobusinessthefirstyearattryingmakeupthedeficitsandgetsurpluses.WilltryonNovember6fromlastyearwithgardendining-roomsincedoingbusiness,strictfrombeginningtoendaccuserawmaterialcharacterandfoodsanitation,thestandardoperatescircuit,ensureprovisionissafe.Thecharacterthatfumblesinmanagewithgardendining-roomconsumesagroupstagebystageandrule,ceaselessandelaboratedevelopmentisaccordedwithandtheconsumesagroupfoodofgardendining-roomistasted,thebasisisseasonalrawmaterialsuppliesacharacteristic,rolloutearlyorlatespring,summer,autumn,winterfestivalfoodanddishofafewspecialofferandinnovationdish,forexample:Beaimedatthecircumstancethatmarketrawmaterialrisesinprice,belowthepremisethatmaintainscostpricestandardbasicallyinthesalepricethatdishtastes,weareelaborateresearchanddevelopment,useseasonaldishtomakecolor,sweet,flavour,suggestion,modellowpricedishistasted,belike:SinceChinesecabbageofstoneboileragaricbeginstosellfromMarch,lunarsalesvolumeresidesheadofalistofnamesposteduprepeatedly.Accordingtotheclientconsumptivedemanddifferswealsodevelopedafewlowprice,highqualitydishistasted,citedlawsofafewnewtreatmentcookingability,especiallytheopportunitythatgardenareawilloffercourseofstudyChinaartisticconceptionformeSeptemberthisyear,makeIbenefitalot,andbeappliedveryquicklyarrivetobetastedwithgardendishinmaking,enjoywithbrand-newvision,smell,touch,tastequadruplytoguest,winguestreputably.Climbwithmonthbymonthofgardenrestaurantincomelitre,saleallarrives1000yuan3fromdaynoweveryday1-210thousandyuan,brokethrough30thousandyuanatmost.Consumptionofaveragepercapitaarrivestopromotionfrom20yuannow40yuan,andmakeupthedeficitsandgetsurpluses.Thisbacksideischefpeopledishfuldish,adishdish,themakingtreatmentofabowlofbowlcomesout,itischefpeoplesweatandlaboriousbothhandscreationareusedtocomeoutinferventhearthedge.The2nd,increasegroom,normativedishistastedadvocatecomplementarymakingsrecipe,newcourseofceaselessinnovationresearchanddevelopment,layafoundationwithgardendining-roombrandtobemadestagebystage.Inthemanagementprocessthatcomesoneyear,wefacethegreatestdifficultyisemployeerankisnotstabilized,fluidityisgreater.Especially5toNovemberisdining-roomthebusiestalsobechefwhenflowisthelargest,thisbroughtverygreatpressureandchallengetokitchenjob.Tastequalitytostabilizedish,provideexcellentserviceforguest,wetookthefollowingkindsofkind:1.Personnelgetthroughisused.Wewillbemixedgardenkitchen,coffeehallkitchen,evenmemberthechefgetthroughofeatkitchenisused,andmakefulluseoftheoverworkpolicythatgardenareaoffers,overcomeavarietyofdifficultysuchaspersonnelshortagehard,thereceptionthatfinishedanagainandagainsmoothlythetask.2.Increasegroomstrength.Thekitchengrooms56timesinallthisyear,makejoinofficestaffnewlypostofcanfastercompetency.Inthisrespect,growaschef,mythereisnoshirkingtheresponsibility,earnestlypractisewhatoneadvocates,actontheprincipleofpassonexperience,usemealmouthtobetakeninbodyoftheexplaininwordsinrealworkononehand;Ontheotherhandbenefitundertakesgroomingwitheatbeyondtime,impartoneselfcrafteverybody,thepracticeofdishofChineseartisticconceptionthatstillcomestonewstudyundertakesgroomingtochef,befosteredtherebyandstabilizedpartialpotentialchef.3.FM201*|PES201*|FIFA

Normativedishistastedadvocatecomplementarymakingsrecipe,makethequalitythatbecausechefleaveshispostandaffectrestaurantcoursepartly,won’ttasteandsavour.4.Innovateceaselessly.Rolloutthecoldfoodthatcomplieswithseasonearlyorlatetypeof18path,ChineseandWesternheatsup72dish,aboundedtheguest’schoice,formedwith”ofChinesecabbageofagaricof“stoneboiler,“thetowerissweetdistinctive,salesvolumeclimbsthe”of3cupsofchickenlowcostthatisadelegate,lowprice,tastefastinnovationfoodistasted,likebytheguest.The3rd,thegroupthatholdstokitchenanddining-roomtocooperatecloselyhelpseachotherspirit,startharmoniousrestaurant,win-winbeautifulaccomplishment.Whatagoodmealbrandneedsdining-roomandkitchenisclosecooperate.Comeoneyear,ourdining-roomkitchencooperatesclosely,beinharmonyisanorganicwhole.Thenewcourseofkitchenresearchanddevelopmentistasted,weundertakeexplainandgroomingbetweendining-roomclerkaboveall,letthemunderstandthecharacteristicthatdishtastes,tasteandnutrientknowledge,inordertofacilitaterestaurantmanager,foremanandclerkarerecommendedtotheguest;Whenifreceiveavisitor,havingfeedbackopinion,weareadjustedintime,inordertoachieveguestsatisfaction,solicitlaterguest.Recieveaserviceinlargemealespeciallyin,ourdining-room,kitchencooperatesclosely,givefullcooperation,complementarystage,inconditionoffacilitiesofpersonnelshortage,facilitiesfinitecircumstancefalls,finishsmoothlyformanytimeswelcomethejob.Stillhavelookbelikesimplebutbenotthesimpleworkthatwashabowlagain,agoodfooddoesnothavehealthfulhouseholdutensilscleanwasnottogoupofthedesk,resemblecasksoweareshortoflikeeffectonecannot,herewetodining-roombranchofbrotherofallpersonneletcthankses,thejobthathadyouispaidandsupport,justhadguestofschoolinsideandoutsidetobeoppositewithgardendining-roombrandapprobateandpraise..The4th,notWeiisdifficult,itisdifficulttogreetandgoup,makeconcertedeffortleavesonthebranch,itisimportanttofinisheachlargegroupserviceandschoolsmoothlywelcomethejob.Comeoneyearweareinofmealministryguidebelow,finishedsmoothlytheservicewasrecievedat0o’clock,servedemandaccordingtowhattheschoolchangesceaselessly,increasedeatofbuffet,desk,buffettobeabletowaitinsuccessionwelcomethejob.Finishearlyorlatemostthedeskeatofthebuffetof600morethan100people,180peopleandserviceoffoodof100peoplecent.Encountergeneralmobilizationofcollectivityofministryofmealofthiskindofservice,makeconcertedeffortfinishsthejobsatisfactorily.EspeciallyBeijinginformationplacewillhold100peoplepartyonNovember4,havepositionalservingistasted,butbecausethekitchenisinsubterraneanthree-layer,dishistastedneed2tocarrythroughfeedingladder,to100peoplecenteatbroughtverygreatdifficulty.Mixtomakesureservingistimelytemperature,weanddining-roomarediscussedjointly,usefeedladderandonfootladderbychef,clerkatthesametimethemethodofserving,inordertoraiseservingrate.Inthemeantime,beoppositetomakesuredishtastestemperatureeatdishgiveheat,achievedverygoodresult.LateonDecember26,eatof180peopledeskrecievesinstituteoftransmissionofnewsofgoodtodoschoolserviveroutine,allemployeestopmealministryentirelycease,movethesofaofdining-roommove,allocatesupplementaryfoodchairfromcoffeehall,beinonly150peopleeatindining-room,wefinishedthebanquetof16desks,180peoplesmoothlytowelcomethejobnotonly,returnopenuptogooutat0o’clockeat,thateveningonlyincomeachievedmorethanyuan4000at0o’clock.Beleadersofalllevelsrespectindustrydrivetowhatservingfrontline,justaboutsuchgrouphelpseachotherspirit,havejustaboutnotthechallengespiritofWeidifficulty,justmakeourteamgrowstoobtaindoublebumperharvestwithFM201*|PES201*|FIFA

managementaccrual.Dearworkinthesameplacing,resembleababythatjustwasbornwithgardendining-roombrand,stillneedustobecaressedmeticulouslywithcradle,inthis,makeatechnologyteamofthestudyofexcellent,dependableinnovationchefisChongzhongzhiheavy.Inthemeantime,wealsotimesfeelingishonouredandproud,weareproudcanwithmixinggardendining-roomissmallplatform,thedevelopmentoftheGuanXinyuaninbecontributesforce,weareproudcanwithinGuanXinyuanisbigplatform,forconferencecenter,serveforBeijingUniversity.IndemitoldduringseeingtheNewYearin,myrepresentinganddepartmentofacknowledgmentofgardendining-roomkitchenareotherthesupportofbrotherlyteamandgroupandhelp,jobofmealoftheGuanXinyuaninthankinggardendistrictleaderanddepartmentalroomtobeoppositeonbehalfofmealministryandtheguidancethatmealbranddevelops,supportandhelp.Hopeourjointefforts,shortlywillcomeachievedbeautifulperformanceinall201*.Thankeverybody!

FM201*|PES201*|FIFA

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